FREQUENTLY ASKED QUESTIONS

Everlast Customer Service is available via phone or email; please visit our CONTACT US page. Our hours of operation are Monday through Thursday 8:30 a.m. - 5:00 p.m. EST, and Friday 8:30 a.m. - 2:00 p.m. (except national holidays).

If you are experiencing technical difficulties placing an order on our website, please contact EVERLAST CANADA CUSTOMER SERVICE. Our customer care representatives are standing by to assist you with your needs.

Unfortunately, due to security reasons, we are unable to accept fax or email orders. If you are in need of assistance, please contact EVERLAST CANADA CUSTOMER SERVICE.

All Everlast products have a 120-day manufacturer's warranty from the date of purchase. This includes any defects as a result of a manufacturing defect or missing parts. Use of our products in a manner other than that for which they were manufactured also nullifies this warranty. Products are not intended for outdoor use. You must have proof of purchase in order to make a warranty policy claim for any product purchased on our website. 

Please note that any Everlast item purchased at a retail store or online supplier other than Everlast Canada must be returned to the retailer where the item was purchased.

Please email customersupport@everlast-canada.com with the part description, part number (if known), and your shipping address. A customer service representative will be happily reply back to you with the part and shipping costs.